top of page
Beyond Efficiency: Why the Future of Customer Experience Will Be Defined by Emotional Marketing and Personalization
Customer experience is entering a new era, where efficiency is expected, but emotion defines differentiation. At The MarTech Summit Jakarta 2026, Tika Sylvia explores how brands must evolve beyond transactional journeys to design emotionally resonant, personalized experiences. Drawing from real-world insights, this piece unpacks how trust, context, and human-centered design are reshaping the future of CX.
Admin Writer
Mar 256 min read
Conversational AI: Insights from 10th Conversational Tech Summit Asia 2025
Table of Index: Human-Centered AI: Themes from the Panel on Conversational Strategies in Asia Key themes that resonated during the panel...
Admin Writer
Aug 2, 20255 min read
The Art of Conversational AI: Insights from Tika Sylvia on Woman Marketing Leader Shaping Customer Experience
The Art of Conversational AI: Insights from Tika Sylvia on Women Marketing Leaders Shaping Customer Experience
Admin Writer
Jun 18, 20233 min read
Interview with Jonno White: Insights from a Market Women Leader
Explore valuable insights from Jonno White, a prominent market women leader. Discover strategies, challenges, and successes in empowering wo
Admin Writer
Jun 18, 20234 min read
Jakarta E-Commerce Night: Indonesia’s Standout Famous Female Marketers in Tech Startups Industry
Jakarta E-Commerce Night: Indonesia’s Standout Women in Tech Startups Industry
Admin Writer
May 21, 20233 min read
bottom of page