Digital Women Leaders Round Table Discussion: "Putting Customer Centricity at the Heart of Your Cross-Channel Strategy" A gathering of digital leaders from across SEA regions to share insights and experiences on the challenges in the digital and mobile era. W R Digital Summit SEA
In various businesses such as e-commerce, fintech, logistics, or retail that are currently enjoying rapid growth, we might not realize that we’ve been staying in a price war ecosystem where B2C brands compete with each other to deliver the best products at the lowest price. But things have changed. The latest trends show that it’s not only product quality that has the biggest impact on sales conversion, but also the seamless and positive customer experience a brand delivers.
Then, can brands in the e-commerce, fintech, logistics, and retail industries emphasize this opportunity to improve revenue? Bringing technology to achieve better customer engagement that contributes to the company’s revenue goals is something that can be explored.
Let's meet up! Join us on day 2 of the 4th #DigitalSummitSEA with the marketing expert for the Women Leaders Round Table Discussion at 1.00–2.00 p.m. We will talk more about the cross-channel marketing strategy to win customers' hearts and how to gain more traction by improving the seamless customer experience.
Digital WOMEN Leaders Round Table Discussion
Putting Customer Centricity at the Heart of your Cross-Channel Strategy
Speakers
Felyncia Ridwanto, GM Mass Marketing, Transretail INDONESIA
Tantia Dian Permata Indah, COO, Monash University INDONESIA
Jessica Natawibawa, Digital Marketing & Communication Head, PT. Asuransi Simas Insurtech INDONESIA
Tika Sylvia, Chief Marketing Office, Koltiva INDONESIA
Event Details: https://www.digitalsummitsea.com/agenda
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