Customer experience (CX) is the defining competitive differentiator in every industry today. Keeping the customer at the heart of everything has become the key to achieving business results. There’s also a mountain of research-based evidence that indicates organizations are rapidly and aggressively strategizing, adopting technologies, and optimizing contact centers to create a seamless experience for customers.
Under this year's theme CX Deep Dive – we will be exploring those challenges and talking about key critical aspects of CX that would take shape in 2023 and years to come.
CX and Contact Center Transformation Summit is a global CX and Contact center-focused event meant for organization leaders striving to create a customer-first organization. This summit is designed to help organizations turn their CX and contact center challenges into opportunities. Meet and get in-depth insights from the top CX experts, Contact center professionals, and CX innovators from the region.
📅 Date: 25th July 2023
🏢 Location: JW Marriott Mega Kuningan, Jakarta
Secure your spot now and be a part of this transformative event
Line Up Speaker https://marketingtransformationsummit.com
Event Details: https://indonesia.cxtransformationsummit.com/speakers
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